Pivotcon Profiles the Power of the Social Consumer

(Version 3.0 of The Conversation Prism infographic first created
by Brian Solis and JESS3 in 2008 to map the social media universe
by “features and capabilities.”)


When Pivotcon kicked off in October, 2010, Douglas Rushkoff christened it the“TED of Marketing.” Programmed and hosted this year by new media guru Brian Solis, Pivotcon brought together  635 brand managers for an intense, intimate two-day focus on how advertising interacts with the “Social Consumer.”  Publishers could learn a lot from these marketers.

Who is the Social Consumer? Several speakers focused on “millennials,” also known as Generation Y, those who came of age around the turn of the century (i.e., born after 1977-78). Britta Schell of MTV offered four key insights into them. Millennials, she noted, are:

  1. Curated for me: every day they act as their own digital publicists, monitoring, curating, and sharing online content
  2. Publicly intimate: 93% say they post things only their friends will understand
  3. Like-a-holics: 79% expect feedback online; 58% feel more confident when others respond
  4. Observers of four rules of “digiquette”: 1) Learn the rules 2) Pace yourself 3) Avoid controversy 4) Guard your future

Jack Krawczyk from StumbleUpon echoed Schell’s findings. When Facebook introduced the “like” button in April, 2010, Krawczyk claimed, “a new era began. Suddenly a new link distribution system was born.” Within an hour of launch one billion “likes” were registered. “We now have a two- billion-clicks-a-month industry.” Why do people click “like”? “People share things because they want people to like things they’re sharing,” Krawczyk observed, “and they want people to think more of them because of what they share.”  As Facebook’s Matt Trainer noted: after American Eagle added “like” buttons to its site, sales increased 57%. Open Table saw 200% growth after adding “like” buttons. (You can read about other Facebook marketing successes at http://facebook-studio.com/)

Radha Subramanyam of Nielsen shared some results from the recent State of the Media: Social Media Q3 2011 report issued by Nielsen and NM Incite: 40% of social media users access SM content from their mobile phones; social networking is the third most popular app on smartphones, after game-playing and checking the weather (and ahead of navigating, listening to music, and reading news).  Tumblr is the new emerging player in social media, tripling its growth in the past year, especially among ages 18-34.

(Nielsen graphics:
Source: State of the Media: The Social Media Report Q3 2011
by Nielsen and nmincite)

Michael Saylor of MicroStrategy contended that Facebook’s open API is “the single most important development in the history of the Internet . . . Facebook is collecting the most massive database of information in one social graph. Now all advertisers can share an app rather than developing their own.  The Facebook social graph is the database to rule them all.” When this social graph is combined with mobile applications, we can expect transactions to be much smoother. “Imagine that instead of wishing someone happy birthday on her Facebook page, you can say ‘Happy Birthday, your morning coffee is free on me today.’ Isn’t that more meaningful?”  Users have more power than they know. “Location and friend data are empowering. That’s something a user can do that Amazon and WalMart can’t.” Saylor urged publishers to “create a mobile app that delights. The money will follow.”

“A great app grants a wish,” according to Oren Michels of Mashery. It enables you to check into your airline flight without standing in line or helps you find an available nearby hotel room at your price. But one app developed for all platforms “will suck equally everywhere,” warned Michels. “Android has a back button, the iPhone’s IOS does not. Apps need to be customized for each device.”

The most compelling presentations detailed changes in strategy due to a better understanding of the Social Consumer. Kristine Welker of Hearst Digital planned three goals for her websites: grow traffic, get communities talking about the brands, and have users consume content. But when she turned over control of the Real Beauty website to Michael Jaindl and Buddy Media a number of discoveries ensued: Jaindl found that reducing the number of publisher’s posts actually allowed community activity to increase: users posted more when they were consuming less (enabling the publisher to get more engagement with less effort). The optimal post length?  just 80 characters. Best time to post? Thursday and Friday.

Paul Dunay of Networked Insights told of the strategy change he made with a major video game manufacturer in marketing the new release of their bestselling auto racing video game. They spent $30 million advertising the previous version, but sales dropped as soon as the ads stopped, and then picked up again. For the new release Dunay first focused on “earned” (word of mouth, social media) and “owned” (company website, email) media—to build credibility and loyalty. The gaming company then juiced the marketing with paid ads after the product got traction. The result? They got greater “awareness and trajectory” but were able to spend 40% less than they had on the previous version!

Can web-based advertising compete with TV? Network Insights proved it could. When an exclusive $42 million deal with a competitor locked one of NI’s clients out of advertising on the NCAA basketball tournament, NI used search data analysis and social media to devise a sequenced media campaign around “upsets”—the most enjoyed and talked about aspect of the NCAAs. When Morehead State beat Louisville, for example, NI’s client developed “upset” content and, through uploads and paid placements, seeded it on YouTube and on sports sites where fans found and shared it. The result: for $2.25 million, this campaign generated more than a billion impressions, more than TV ads would have—and at a fraction of the cost.

Several case studies revealed how companies now leverage the influence of bloggers. For the release of Rise of the Planet of the Apes last summer, Pete Caban of Mekanism described how they corralled “The Rise 50” – the 50 most influential movie bloggers–combined they reached 350 million viewers, Twentieth Century Fox flew them to Hollywood for a two-day “summit,” a visit to the set, advance tickets, and an ape IQ test. Mekanism also created six videos about apes, “some real, some fake.” The campaign took off when the fourth video, of an ape with an AK-47, went viral. It’s now been viewed more than 16 million times. The Rise exceeded expectations by 59%.

Similarly, Paul Dunay described how as part of the release of The Wizarding World of Harry Potter Universal held a special invite-only midnight screening for just seven bloggers  who together had 350 million readers. Services are now springing up to help find these “influentials” across industries. Shani Higgins of Technorati (which tracks and ranks more than 15,000 book blogs) noted that Technorati frequently selects bloggers by rankings for special promotions—last summer they gave Sony HD cameras to the most influential tech bloggers at SXSW—Sony then used their stories of using the cameras in its ads. Zuberance is an award-winning new startup that specializes in identifying influentials and turning fans and followers into “brand advocates.”

Jeff Jarvis, outspoken blogger on BuzzMachine and author of the new book Public Parts made the case that “companies with open relationships with their customers will win” and offered several examples:

The decision by Random House, Simon & Schuster, and Hachette to share sales data with authors can be seen as part of this trend. What being open as an author means to the future of books – making them “digital, clickable, correctable, linkable” is a question Jarvis is currently addressing on an ongoing basis on his blog.

Publishing Trends thanks content developer and marketing consultant Rich Kelley (@rpmkel) for his reporting on Pivotcon.

Best of the Best: What Book Awards Are Doing to Stand Out from the Crowd

As the minutes before the National Book Awards ceremony tick down, PT was curious about the changing state of US book prizes generally. According to a 2009 white paper by management consulting firm McKinsey & Company, the prize industry is growing faster than any other philanthropic sector. The business of prizes has become so large as to warrant the first-ever Global Prize Summit, held in London earlier this year, and to show up in US federal legislation in the America COMPETES Act of December 2010, proving that prizes are becoming big business. This abundance, though creates a problem all too familiar to publishers: how to “to break through the noise” of an overflowing prize market. In an age of overwhelmed audiences, hopes that book prizes will offer distinction and cultural visibility run higher than ever.

Listed below are nine US literary awards, all of which receive less pomp and circumstance than the National Book Awards or the Pulitzer. But one thing these smaller prizes share in common with their larger, grander cousins, is the requirement that publishers or authors themselves submit their books for recognition. For most of these prizes, entry means paying a fee that, especially for smaller publishers, needs to be justified. The question of whether or not a book will stand out of the crowd once it’s won an award remains the subject of vigorous public debate, but we had an even more basic question: what chance does a book have of standing out enough to win a prize in the first place? How large are the entry pools? What categories are most crowded?

The average number of the titles entered is listed for each of the award programs below. For a more detailed idea of entry statistics in one of the country’s most prominent awards program, we had a conversation with the National Book Foundation about their numbers for this year. Katie McDonough, Marketing Media Manager for the National Book Awards, said that entries tend to hover around 1,200, and this year was no exception. Those entries came from some 250 publishers, with the number of titles from each publisher varying widely (there is no limit to how many titles one publisher may enter). Spread across the Awards’ four categories, non-fiction always receives the most entries (441 this year) and Poetry the fewest (at 189 this year). Fiction titles number 315 for 2011. McDonough spoke to the changes in the NBA category system that have happened over the years. Back when fiction was broken down into genre categories, it not only made better odds for entrants, but made the judges’ task less arduous. While the NBA has found the broad categories now in use to be far preferable, things are harder for both judges and entrants.

Even though the sum of an award is composed of more than enrollment numbers alone, the numbers we found do bear consideration. The NBA clearly has fewer entrants every year than the ForeWord or IPPY awards (listed below), and yet is far more in the public eye than either of these. That the NBA entry fee of $125 is not outrageously more expensive than any of the lesser-known awards begs the question of why publishers are as selective as they are in submitting to the NBAs. Although only three programs on our chart share the NBA’s from-publishers-only submissions policy, 1200 still seems a very low number for the tally of American publishers who covet this prize. And even though the NBAs do all their official marketing by the low-profile option of postal mail, their numbers obviously aren’t low because renown is lacking. The NBA’s selective-yet-with-fairly-high-odds approach is only one in the common struggle to find balance between drawing as wide a range of entrants as possible and maintaining an air of exclusive selectivity. As shown by the range of numbers below, different awards programs focus on different ends of this popular-exclusive scale in their search for distinction in the increasingly noisy awards marketplace.

 

 

Children’s Publishing Goes Digital at the Frankfurt Book Fair

At the Children’s Publishing Goes Digital conference, hosted by Publishers Launch and the Frankfurt Book Fair, and chaired by Lorraine Shanley of Market Partners International and Publishing Trends, some unexpected themes emerged from the assembled speakers:

Kids (or perhaps their parents) are not buying ebooks, so (for now) print books are still big.  That goes for teens, who may also be suffering from “digital fatigue” – and therefore enjoy a break from texting and surfing, said Bowker‘s Kelly Gallagher.

As long as apps are being created in English, they may as well have other languages teed up, for licensing in other countries.  Games apps — which lead the way in the app environment — do this routinely.

Generally, book apps aren’t successfully marketed except by bloggers and print reviewers. The best way to sell them is, ironically, through apps — a store like TouchyBooks (which has already had 1 million downloads) or — as they’re hoping — through a reading app like the one Scholastic‘s launching.

Discovery is harder with children’s books because a lot of publishers don’t like “search inside the book.”  Options include widgets that can be opened but not downloaded, or — as Mike Shatzkin suggested — laying out the pages for the parent to view (but not download).

Everything is moving so quickly that everything is worth trying, if it’s cheap enough to produce. Parents don’t buy ebooks based on how many pages they’re paying for — just on the story, characters and price, according to Sesame Workshop‘s Jennifer Perry.

Though major licensors like Nickelodeon could produce and sell their ebooks and apps worldwide, they still rely on local developers and publishers to customize and market their content.

Educational publishers have not yet created exciting digital content, said Disney‘s Russell Hampton, so it affords consumer publishers and developers an opportunity to move into this market.

Price testing is critical as customers have no memory for what went before.  So discount, and they buy more, but raise the price above the original — and they’ll buy at the rate at which they originally bought.

For a list of speakers and topics, go to www.publisherslaunch-frankfurt/childrens-publishing-goes-digital/

People Roundup, October 2011

PEOPLE

Rodale’s Publisher, Karen Rinaldi has left the company following a reorganization.  She may be reached at karen.rinaldi1@gmail.com. David Zinczenko and Steve Perrine will take over the book group.  Top executives Ken Citron and Gregg Michaelson, along with Senior Director Operations Bill Siebert, will also leave the company.

Copyright Clearance Center (CCC) has hired Michael Healy, the Former Executive Director (Designate) for the Google Settlement’s proposed Book Rights Registry, in the newly created post of Executive Director, Author and Publisher Relations. Since 2009, Healy, former Executive Director at the Book Industry Study Group (BISG), served as a consultant to the Google Book Settlement classes, in anticipation of heading up the rights registry that would have been created under the proposed settlement.

S&S announced that Lance Fitzgerald will be the new VP and Director of Foreign Rights, overseeing the lists for the S&S imprint and Touchstone. Lance is currently Director of Subsidiary Rights for several imprints within the Penguin Group. He replaces Marcella Berger, is who retiring after 35 years with the company. Marie Florio has been promoted to Deputy Director of Subsidiary Rights for the Touchstone, Threshold, Howard, and S&S imprints, effective immediately.  Kate Gales has joined S&S as a Senior Publicist. Previously she worked at Overlook Press as a Publicist.

Tom Dussel will join Penguin Group as Director of Sub-Rights on November 7, responsible for the Putnam, Berkley, Portfolio, Tarcher, Avery and Perigee lists, reporting to SVP Leigh Butler. He has been Sub-Rights Manager at S&S, selling rights for the Free Press, Scribner and Howard Books imprints.

The Random House, Inc. International Sales group under Cyrus Kheradi, SVP, Director, International Sales and Marketing, has hired John Sakal as Regional Sales Director, Random House, Inc. for East Asia. He had been President, Planetdash Media LLC, an Asian-centric wholesaler of English-language titles. Sakal succeeds Rino Balatbat.

David Moldawer has joined Amazon Publishing as Senior Editor for the New York-based trade group, run by Larry Kirshbaum. Previously he was a Senior Editor at McGraw-Hill. Kelli Martin has joined Amazon Publishing in Seattle as Senior Acquisitions Editor at Montlake Romance. Most recently, she was a Senior Editor at Harlequin. Ed Park is joining Amazon’s New York-based trade division as a Senior Editor. Park is a founding Editor of The Believer, a former editor at the Village Voice and the Poetry Foundation, and author of the novel Personal Days (2008).

Steve Geck is joining Sourcebooks in the new position of Editorial Manager for Sourcebooks Jabberwocky, responsible for acquisitions and the overall direction of the children’s imprint. He was Executive Editor at Harper Children’s Greenwillow Books imprint for nine years.

Betsy Mitchell, Editor-in-Chief of Del Rey for the last decade, has chosen to take early retirement and will leave the Random House imprint in December. With her pending departure, Tricia Pasternak has been promoted to Editorial Director of Del Rey Spectra.

Andrea Colvin has been named VP, Content/Executive Producer, Book Division, at Andrews McMeel Publishing. Colvin was formerly Director of Publishing Operations at Open Road Integrated Media. She succeeds Chris Schillig.

Harry Burton is leaving Newmarket after 15 years, most recently as Publicity Director.

Tom Willshire has become Assistant Sales Manager at Cambridge U. Press, reporting to Liza Murphy, Academic Sales & Marketing Director. He was Sales Manager at Overlook Press.

Caroline Brown has joined Running Press as Publicity Manager. She was formerly Senior Manager of Marketing and Publicity at Sterling Publishing.

Meagan Stacey has joined Crown as Editor, Trade Paperbacks, reporting to Tina Pohlman. Previously she was an Editor at HMH/Mariner Books. Christina Foxley will join Crown Archetype as Marketing Manager. Previously she was Director of Store Events and Marketing at the Strand Bookstore.

Richard Nash has joined LA start-up Small Demons (now in limited alpha) as VP of Content and Community. He may be reached at richard@smalldemons.com.

Allison Verost has joined Macmillan as Children’s Publicity Director, reporting to President Jon Yaged. She was the Assistant Director of Publicity at Harper Children’s.

In agency news, Terra Chalberg and Rachel Sussman have launched Chalberg & Sussman, a new literary agency representing fiction and nonfiction authors. The agency will also sell foreign rights to select titles from independent publishers Milkweed Editions and Ig Publishing. Chalberg was previously Director of Foreign Rights for the Susan Golomb Literary Agency, and Sussman was with the Zachary Shuster Harmsworth Agency. . . . Jessi Cimafonte has joined Mary Evans Inc. as Director of Foreign Rights, where she will also be developing her own client list. She was previously an Associate Agent at Kuhn Projects.

Palgrave Macmillan announced that Karen Wolny has been named Editorial Director of trade and professional books. Previously she was Editorial Director of Learning Express.

Firebrand Technologies has launched a new affiliate company, Firebrand Associates, an independent management consulting organization.  It will be led by Don Linn, former Book Group Publisher at The Taunton Press. It also announced that Doug Lessing is the new President of Firebrand Technologies, and Susan Ruszala is the new President of NetGalley. Toolan will remain as CEO.

 

PROMOTIONS AND INTERNAL CHANGES

Ben Sevier has been promoted to Editor-in-Chief at Dutton. He was previously Executive Editor at the company, which he joined in 2007.

Hector Sierra has been named GM and SVP of National Geographic Society Book Publishing Group. He was COO.

John Parsley has been promoted to Executive Editor at Little, Brown. He joined the company in 2007.  And at Little, Brown Children’s, Tina McIntyre has been promoted to Executive Director, Digital Business Development and Operations, reporting to Deputy Publisher Andrew Smith. Vintage Senior Editor Jennifer Jackson has been named Senior Editor, Knopf and Doubleday. She has been with the group since 2002, and became an Editor at Vintage in 2006.

Molly Barton has been promoted to the position of VP, Digital Publishing, Business Development and Strategy. Penguin Group Publishing Coordinator Matthew Boyd has been promoted to Publishing Manager and Manager of Special Marketing Initiatives.

Melanie DeNardo has been promoted to Assistant Director of Publicity for Holt, Metropolitan and Times Books. She joined the company in 2009.

At Ten Speed Press, Kristin Casemore has been promoted to Publicity Director, Cookbooks, continuing to report to Patricia Kelly, VP, Marketing & Publicity Director.

 

UPCOMING EVENTS

The presentation of the annual Thurber Prize for American Humor takes place on October 3 at the Algonquin Hotel. Alan Zweibel, winner in 2006 for his book The Other Shulman,will emcee the event.

*****

Carolyn Reidy, CEO of S&S, will be honored at the 25th anniversary Gala for Goddard Riverside on November 7, 2011, at 583 Park Avenue in New York. For details, go to www.goddard.org/BookFairGala.html

*****

PubWest is pleased to announce that Len Riggio, Chairman of Barnes & Noble, will be the featured keynote speaker for the PubWest Conference 2011 in November. As the keynote, Riggio will discuss his thoughts on the future of bookselling and his predictions for the future of reading from print to screen. The  PubWest Conference 2011 will be held November 3–5 at the Green Valley Ranch Resort in Henderson, NV. The theme is “Beating the Odds: Making Money Making Books.” Register at www.pubwest.org/conference.

****

At The Frankfurt Book Fair, the new Publishers Launch E-books Around the World conference, which looks at the digital landscape in major territories around the world, takes place on October 10. It is followed, on October 11, by a half day conference, Children’s Publishing Goes Digital: New Markets, Players, and Platforms. Both events will look  at how the digital marketplace will change in the coming year, and what publishers need to know to prepare for it.  For details, go to http://www.publisherslaunch.com/events/launch-frankfurt

****

CLMP’s annual Spelling Bee takes place on Monday, October 24, at the Highline Ballroom in the Standard Hotel. Competing authors include Simon Winchester, Julia Glass, and Francine Prose hoping to hang on to her title.  For tickets, details and contributions, go to www.CLMP.org/Bee. . . .

****

Macaulay Honors College at CUNY has launched a lecture series featuring writers from the Knopf Doubleday Publishing Group. The upcoming author will be Paul Hendrickson, who will discuss his forthcoming book, Hemingway’s Boat: Everything He Loved in Life and Lost, 1934-1961, on November 2nd at 7:00 pm. The series is free and open to the public. Reservations can be made by visiting http://macaulay.cuny.edu/otsuka, calling 212-729-2910, or emailing olga.barskaya@mhc.cuny.edu. Macaulay is located at 35 West 67th Street.

****

Words Without Borders has announced that its annual benefit will take place on November 14.  For details go to: http://wordswithoutborders.org


IN MEMORIAM

Marion (Buz) Wyeth, Jr, a long time Editor at HarperCollins, died on September 25 at the Preakness Health Care Center in Wayne, NJ at the age of 84. The cause of death was complications due to Alzheimer’s Disease.

The Agent-Publisher Business Model: New Approaches to ePublishing Solutions

Lately, it seems as if you can’t read a daily or a blog without some commentary or announcement about literary agents who are now offering epublishing services (including the recently announced Trident E-Book Operations). Many agencies are creating publishing arms, and the concept has long been an issue, ever since Richard Curtis was drummed out of the Association of Authors Representatives (AAR) when he set up E-Reads over a decade ago. Born out of the desire to exercise digital rights to authors’ backlist titles for which the agency has reclaimed rights, most agent-publishers are now using these new arms to also publish original material. With many saying they are inherently a conflict of interest, agent-publishers inevitably bring looming questions of what effect they will have on publisher-agent relationships, not to mention royalties and rights ownership for authors. Though much of the debate can seem like constant squabbling over semantics, word choice seems essential in defining a business model that is so new and varied.

So who are these agent-publishers and what are their business models? As PT explored these questions, we quickly realized that the agent-publisher model is far from a one-size-fits-all construct; rather, agents’ publishing arms represent their efforts to keep up with the rapidly changing industry, and how far those arms extend from the agent body defines how pronounced they want either the agent or publisher role to be in their side ventures.

Though everyone seems eager to find new opportunities for their clients’ work and agrees that finding digital opportunities for clients’ backlist is a valuable service they can provide, ethical boundaries become murky with the temptation of frontlist properties. While publishers won’t give agents epublishing rights on new contracts, agents could abuse their position by “shepherding [authors] work to their own arm,” warns Jason Allen Ashlock, an agent for Movable Type Literary Group. While Ashlock agrees that agents exploring epublishing options for clients’ work can “raise awareness around a property or a property bundle,” he also specifies that defining an agent-publisher business model is “simply a matter of to whom the author is signing his/her rights.”

The AAR is also concerned with what agent-publishers mean to its guidelines. “The AAR is actively reviewing the serious and difficult issues raised by agents acting as e-book publishers and we expect to be issuing our conclusions in the near future,” says Gail Hochman, President of the AAR. “We will be looking at how an agent can work in this way and still adhere fully to the AAR Canon of Ethics.”

In the case of an agency like Movable Type that is looking to expand its services, third party distributors play an important role in epublishing backlist titles, in that some distributors offer services where distributors act as publisher. This allows agents to retain their position as mediator and negotiator, while an edistributor (like INscribe Digital, Movable Type’s distributing partner of choice) licenses digital rights for distribution on a revenue-sharing basis and remits royalties directly to the author (usually at a much better rate than with an almost carved-in-stone 25% of net receipts from traditional publishers). Ashlock believes this keeps ethical boundaries intact, as agents are still negotiating with outside parties, not themselves. The advantage to partnering directly with a distributor over now traditional digital publisher like Open Road is that, with a third party distributor, an author is “only signing over digital distribution rights,” says Ashlock. “Because Open Road is a more traditional publisher, there would be no flexibility to do anything else with that book.”  Some agents, however, do see opportunity in working with Open Road to publish their clients’ backlists, especially with built-in marketing campaigns and enhanced capabilities; Marly Rusoff of Marly Rusoff Literary Agency, for example, licensed the ebook rights to Pat Conroy’s novels to it.

In fact, Bedford Square Books, the recently launched epublishing and print-on-demand publishing arm of Ed Victor Ltd, works through Open Road. And whereas an agent like Ashlock looks for defined agent roles to structure services, Bedford is open to fluidity. For example, it does not have authors sign over their rights to Bedford Square Books, as with a traditional publisher. “If the author wants the rights back at any point—or what we hope will happen, a trade publisher materializes and makes an acceptable offer, then rights can revert back very quickly (a matter of a few months),” says Charlie Campbell, an agent at Ed Victor. “We will quite happily return to the role of agent.” Also working with digital production company Acorn to distribute/format materials and offering at 50/50 royalty split between Bedford and its authors, Ed Victor views its publishing arm as just another service it can offer its clients to give visibility to unsold properties/rights. Bedford released six backlist titles in September, including Edna O’Brien’s Tales for the Telling and David Scott and Alexei Leonov’s Two Sides of the Moon, and while the agency has not taken on new staff for Bedford, they have retained JK Rowling publicist Mark Hutchinson to market through social media.

Going even a step further in an agency using epublishing to show its commitment to serving its clients, The Knight Agency offers an epublishing program that offers to pay all upfront costs of ebook production (with the exception of copyediting) while only taking their standard 15% cut. Reserving this service for clients only and shouldering most of the upfront costs, this ambitious model will be an interesting one to watch as its first titles launch this Fall.

Digital distributors, often tied to digital service companies, are an important aspect of building agent-publisher businesses, as they offer solutions for creating ebooks and ensure that authors get their titles into the catalogs of etailers and libraries. Recently, Perseus announced Argo Navis for authors and agents, and Bloomsbury is also readying its own digital distribution service. Many digital distribution/solutions companies also offer services to help build marketing campaigns and allow agents to present their clients with a full range of publishing options, from Vook’s soon-to-be-launched author platform to Constellation’s Digital Discovery Services. With these comprehensive platforms, how does the agent remain relevant in the epublishing process, and what is keeping authors from epublishing themselves?

“Some of [the third party distributors] are offering services to agents only,” explains Ashlock. “They are attempting to preserve the relevancy of agents by allowing them to curate what’s best on the market and bringing it to the shelf.”

Authors may also rely on their agents’ publishing experience to help guide the publication process. “Clearly a lot of authors are going to publish directly [without an agent],” says Scott Waxman, whose Waxman Literary Agency has spawned Diversion Books. “The ones that are on the fence because they want a partner are going to want some of the same things they’ve always wanted: editorial feedback, staying on schedule, a good cover, real ideas about hitting their market, and effective royalty payments in a timely manner. Who is actually performing those services is evolving.”

These shifting dynamics are reflected by Diversion Books’ approach to the agent-publisher model, creating a full-fledged epublisher that publishes backlist ebook titles and frontlist fiction that might have struck out in the marketplace. In fact, the ‘agent’ aspect of Diversion’s agent-publisher status may be a bit of a misnomer, as only very small percentage of Diversion authors are Waxman clients, and there is no relationship between a Diversion or Waxman contract. Diversion even works with other agents and has acquired works like Roger Herst’s five-volume ebook Rabbi Gabrielle series and Kent Harrington’s Red Jungle from agencies like Goldfarb & Associates and Philip Spitzer Literary Agency, respectively. Also, aside from “doing a few things with Smashwords,” Diversion also distributes its ebooks directly to digital platforms in addition to providing marketing and publicity services, and it has already found some success with titles like Mike Leach’s Swing Your Sword, which was #5 on The New York Times Bestseller List within the Advice/How-to/Miscellaneous category and #15 on the Publishers Weekly Hardcover Nonfiction Bestseller List.

Joining Diversion in accentuating the publisher role in the agent-publisher model is the eprogram launched by agents Liza Dawson, Laura Dail, and Nancy Yost. Publishing only the backlist and occasional original work by its own clients, this collective epublisher uses longtime author relationships to build a brand. With a 15% royalty cut (and production expenses), these three agents are looking at agent-publishing as a collaborative process. “Because they’re ongoing clients, we have been able to be more informal about [terms of agreement],” says Liza Dawson, though she does point out that original content comes with more rights caveats and possible indemnity issues. Like Diversion, this e-program also does its own direct distributing. “There’s been a learning curve there with established Amazon and other platforms,” admits Dawson. “etailers are just more friendly; they understand bookselling and are making the books available everywhere. They don’t need an army of reps, they make things much faster, and as this is going on, Amazon and Barnes & Noble are getting more sophisticated. I’m feeling kind of wooed.” In fact, there has already been some success with the Nook when Robyn Carr’s Chelynne went to #1 on the B&N list two days after publication.

With the rapidly changing industry and increasing variations on the agent-publisher theme, the underlying questions are big ones: will agent-publishers change the game in publishing, and how profitable will it be? When it comes to whether or not a certain infrastructure will help streamline these agent-publisher businesses, it might be too early to tell since it’s hard to estimate how much money these ventures will generate. With changes in the industry happening so far, “we can’t base it on all we knew,” says Waxman. “What a standard epub royalty should be is still in flux.”

So as agents feel their way through the publishing process, every situation will warrant its own assessment. What all agents agree on across the board, however, is that serving their clients is key.

“You have to do this with an author who’s going to work as hard or even harder than you,” says Dawson. “It feels very empowering—this is something we’re doing together and it’s a brave new world.”

The Sleeping Giant Wakes—what does this mean for the war of the ereaders?

It was the press conference heard round the tech/publishing world last Wednesday when Jeff Bezos announced the Kindle Touch, a dedicated touch screen ereader, and Kindle Fire, the long awaited Amazon tablet. These new products, combined with surprisingly low price points, are enough to be a real game changer, causing Barnes & Noble’s stock to drop almost 10% after the announcement and preselling 95,000 units on its first day (the actual products will not be available until mid-November). While the Kindle Fire will not feature the microphone and camera capabilities of the iPad or the expandable memory of the Nook Color, it still stands as the deal to beat for the price.

The announcement of the new devices has sparked headlines with every “Fire” pun under the sun, which has also brought speculation about who exactly this news affects. Will the new Kindles put the Nook and Kobo out of business? Will it take a toll on iPad/android tablet sales? Will all the Kindles prosper, or does a cheaper tablet render ereaders obsolete? While everyone seems in agreement that the new Kindles are great for the consumer, who stands to lose their footholds in the marketplace? Here are some quotes so you can draw your own conclusion:

“Retailers hope the Kindle Fire’s low price tag — which is less than half that of Apple’s cheapest iPad tablet — will attract shoppers to stores during the busy holiday season. But the device, which offers free shipping and other incentives for customers to shop at Amazon, ultimately could drive sales to their online nemesis… That’s the dilemma retailers now face. Tablets are almost sure to be a big hit this holiday season for the likes of Wal-Mart and Best Buy. But at a time when more consumers are eschewing big-box stores to shop online, tablets are making it easier for them to do so. In fact, a Forrester Research study found that more shoppers who browse on tablets tend to buy — and place bigger orders — than they do when using personal computers or smartphones.”

Mae Anderson, Associated Press (10/3/2011)

 

“The short answer is: hold out for the Kindle Touch if you can afford that extra $20. That doesn’t mean the non-touch Kindle isn’t good–it’s a perfectly decent e-reader that’s slimmer and lighter than the 2010 Kindle (which has now been redubbed “Kindle Keyboard”), and it’s the only current Kindle with hard buttons for turning pages (if that’s your preference). If you don’t need to use the virtual keyboard too much and you’re just looking for a no-frills e-book reader, it’s hard to argue with the $79 price tag.”

David Carnoy, CNET, 09/29/2011

 

“Yes, I know that there’s a lot of talk out there about how the Kindle Fire is an iPad killer or that it will at least drastically cut into the sales of the iPad. Such speculation is basically hooey. So you can laugh dismissively when you read articles. After all you know better. The Kindle Fire and iPad 2 are two different tablets designed for two different markets and will have little impact on each other.

But the world of 7-inch tablets is a different story. The Kindle Fire is built on a 7-inch platform that’s relatively free of most of the typical high-end tablet features. It only has 8GB of memory, there’s no Bluetooth, no camera, no 3G, but also no high price…If Samsung can release the Galaxy Tab 7.0 Plus at street prices in the $250 to $350 range, they’ll probably sell like iced watermelon in August…”

Wayne Rash, eWeek.com (10/1/2011)

 

“Amazon’s long-awaited tablet is finally here, in the form of the Kindle Fire. The $199 tablet runs a heavily modified version of Android, hooks neatly into Amazon’s gigantic book store, and is designed for multimedia consumption and, more than anything, reading.

If that sounds familiar, it’s because the Barnes & Noble Nook, released months ago, is designed for essentially the same thing. The Nook Color is the clearest competitor to the Kindle Fire, but given the hype surrounding the new tablet, it seems more likely that the holiday season’s biggest question will be “should I get a Kindle Fire or aniPad?”

Of course, the rumor mill is churning with talk that a new Nook Color is in store, so Barnes & Noble could be poised to leapfrog the Kindle Fire as it did to the Kindle with its Nook Touch Reader.”

David Pierce, PC Magazine (9/28/2011)

 

“In July I stated that the new Nook was the best dedicated ebook reader and then a couple weeks later wrote that the Kobo eReader Touch beat it out and have been using the Kobo eReader Touch every day since then. With today’s new Kindle and Kindle Touch I believe that Amazon may have taken the dedicated ebook crown back from both Barnes & Noble and Kobo yet again.”

Matthew Miller, ZDNET (9/28/2011)

 

“With the launch of the new $199 Amazon Kindle Fire tablet, attention may turn to Kobo, which is currently testing its Vox “eReader Tablet”.

Kobo submitted the Vox to the FCC on Sept. 14, a Wi-Fi-enabled tablet that will apparently compete with the Kindle Fire. But how? The release of Kobo Pulse, an expansion of its social platform, implies that the company will focus itself as a socially-connected platform in order to compete with Amazon’s reach.”

Mark Hachman, PC Magazine (9/28/2011)

Geeking out at SMX East on SEO, PPC, PLAs and retargeting

Are there search geeks? Spend a day at this year’s Search Marketing Expo (better known as SMX East) and you’ll have no doubt. And any publisher curious about what it takes to connect directly to book buyers would find a motherlode of information here. For the fourth year Internet marketers swarmed the 55 sessions at the Javits Center September 13-15 where 125 top experts selected by the editors of Search Engine Land shared best practices, actionable tactics, and case studies on search engine optimization (SEO), paid search (PPC), local and mobile search, social media marketing, analytics, and related marketing topics.

Hands-on and cutting-edge define SMX and the organizers claimed that nearly 75% of the sessions were all new. Fresh research showed up in nearly every session. Shari Thurow, author of Search Engine Visibility, reminded everyone that search begins with good website design. What’s the main reason visitors choose a competitor’s site? According to a Harris Interactive study, 31% say it’s because of “navigation difficulty,” 30% blame  “endless loops preventing transactions,” 22% because they’re “kicked off the page” and 14% because of error messages. “Whatever someone’s looking for should be easy to find before AND after they’ve arrived at your site.” She cited Nielsen and Loranger’s famous finding from 2006: “once someone has abandoned your site there’s only a 12% chance of their revisiting“(unless of course they’re retargeted – see below).

Thurow recommends using two forms of site navigation: one for visitors and one for search engines, which primarily follow text links. Search keywords – the words you expect people to use to find your products – should be prominent on your pages: most importantly in titles and visible body text, and secondarily in anchor text, meta tags and alternative text. Trends change in web design. The mega-menus that were so popular several years ago have all but disappeared because they were found to lose up to 15%-20% in revenue.  Category pages, which display images of multiple products and link to product pages, now dominate navigation. Another tip: Our eyes are drawn to empty dialog boxes, which is why, Thurow warned, you should not put “prompt text” in search boxes.

Several sessions lamented the siloing of SEO (also known as organic search) and PPC (pay-per-click). SEO usually reports to IT or product development while PPC is always part of marketing. Because PPC knows what converts (and SEO doesn’t), PPC gets the budget. Yet numerous presentations revealed magical results when they work together. Tim Mayer from Trada cited a recent Google study (July 2011) that showed that, when paired, PPC and SEO can generate 89% more incremental clicks. Brad Geddes from Certified Knowledge reported that he has increased search traffic simply by reorganizing who reports to whom. David Roth from Yahoo wrestled with the big question: why should a site buy ads for its brand if it’s already #1 in organic searches?  He shared a test case using Yahoo Mail that showed that when ads appear alongside organic results you do get incremental impressions and clicks.

George Michie, the CEO of RKG, highlighted an ad category that has experienced dramatic growth in just the past two months: product listing ads (PLAs). These are paid ads with product images and text that appear in a group on the right-hand side of the search results page—they look a lot like the shopping results (with images and text) which are displayed from organic searches (try a search for “mini book light” to see an example). Prior to December 2010, PLAs were not under AdWords control. Now they are and you can have hybrid ads with standard AdWords ads appearing on the same page as PLAs.  Michie cited graphs showing that from July to September 2011 the number of impressions and clicks that PLAs have received has more than doubled. What is even more remarkable: for some searches PLAs have pushed organic shopping results below the fold (try a search for “eBook reader”), and the searcher will likely consider the PLAs the organic search results. This may explain why Frederick Vallaeys from Google reported a 100% average CTR lift from ad blocks of PLAs.

Geddes and Vallaeys were both bullish on “product extensions” – large display ads that appear only when the user hovers over the “>>” to the right of a standard AdWords ad. Vallaeys noted that text ads that included product extensions had an average CTR increase of 6%.

Geddes echoed many other presenters and attendees in expressing appreciation for Google’s introduction of the “broad match modifier” to AdWords last year. By putting a “+” before a keyword in broad matches AdWords users can now better target who sees a keyword. The ad will only appear when all the keywords show up but, unlike with phrase match, other words can appear in between.  Thus “+enhanced +edition” matches not only “enhanced digital edition” but also “enhanced eBook edition.”

A hot and somewhat controversial marketing topic was retargeting, also known as remarketing. As Chris Sukornyk from Chango described it “retargeting/remarketing is a display advertising technique for engaging someone based on a very specific “action” they have taken online sometime in the past.” That action could be a user coming to your site but leaving without buying anything. By applying a bit of code to a page and assigning an ad to that code, you can retarget anyone who visits that page. When they visit a page elsewhere on the web on which you advertise, that bit of code (a cookie) will cause your ad to appear. Sukornyk outlined seven types of effective retargeting with search being by far the most versatile: you can use it both for retention and upselling current customers and for prospecting for new ones. Popular pages for retargeting within a site are abandoned shopping cart pages and email landing pages.

Bill Leake from Apogee Results tested retargeting with one B2B client using just 20% of its PPC budget and found 33% more online forms being filled out and a 25% increase in sales.

One of the most persuasive arguments for retargeting appears in a recent article by Charles Nicholls in ClickZ. Nicholls analyzed the behavior of more than 600,000 people and 250,000 online transactions to understand why people abandon shopping carts. Among the surprising results: “42% of abandoned carts were abandoned by ‘serial abandoners’ – visitors who had abandoned more than once in the last 28 days. . . But what is astounding is that almost one in two from this segment will buy (48%) when remarketed, compared with only 18% of those that only abandoned once. And when they buy, they spend 55% more.” Abandonment, Nicholls concludes, is a “step in the decision process.” And one effective way to get them to buy from you is by retargeting.

New companies are emerging to help publishers with offsite retargeting. They collect data based on content a user shares socially, what someone searches for, a specific action a user has taken, or by the content a user has browsed. Alan Osetek from Resolution Media told of a “wildly successful”campaign for a retailer that mined the databases of three search retargeting companies–Chango, Magnetic, and Simpli.fi—to locate prospective customers. These companies aggregate data from referral URLs, Tier 2 search engines, and the search bars on data providers’ sites and use search behavior to determine a customer’s intent.

Bibi Mukherjee from Curve Trends Marketing offered a refreshingly even-handed perspective on retargeting by including in her presentation a comment from a customer in India: “While I appreciate your efforts to stay ‘top of mind’ I truly resent and am annoyed by your website constantly popping up! I feel like I have an online stalker for God’s sake!!” How to take advantage of the promise of retargeting without “being creepy,” as one speaker put it, will clearly be one of this area’s major challenges.

Publishing Trends thanks content developer and marketing consultant Rich Kelley (@rpmkel) for his reporting on SMX East.

People Roundup, September 2011

PEOPLE

Judy Hottensen is resigning as Publisher of Weinstein Books to return to Grove/Atlantic, where she worked from 1992 to 2005.  She will become Associate Publisher, taking over duties from Eric Price (whose departure was announced last month in PT). Elisabeth Schmitz has been promoted to VP, Editorial Director and Deb Seager has been promoted to VP, Director of Publicity. Grove’s executive management committee now includes Entrekin, Hottensen, Schmitz, Seager, VP, Executive Editor Joan Bingham, and Financial Controller, Bill Weinberg. Stephanie Gilardi has joined the publisher as Senior Publicist. Gilardi previously worked at The Penguin Press.

George Hodgman has left Houghton Mifflin Harcourt where he was Executive Editor.  He may be reached at george.hodgman1@me.com

Len Vlahos, COO of the American Booksellers Association (ABA) has been named Executive Director of the Book Industry Study Group (BISG), starting on September 12 and will speak at the organization’s annual meeting on September 20 in New York City. Vlahos replaces Scott Lubeck, who resigned in May.

Marcella Berger announced her retirement from S&S Subsidiary Rights department after 35 years with the company. Kerri Kolen has left S&S where she was a Senior Editor, to become Executive Editor at Hyperion.

Kara Cesare has joined Ballantine Bantam Dell as Executive Editor. Previously she was an Executive Editor at Gallery Books.

Mauro DiPreta, VP, Associate Publisher of It Books at HarperCollins has joined Crown in the newly created position of VP, Editor-in-Chief of Crown Archetype, effective September 7. DiPreta will be responsible for directing and overseeing the editorial operations for Archetype, Harmony, Crown Business, and Crown Forum. He will report to Crown Archetype SVP and Publisher Tina Constable. Crown Trade Paperbacks has hired Amanda Patten as Senior Editor, reporting to Tina Pohlman.

Susan Mercandetti is VP of Business Development and Partnerships for ABC News. She rejoined the news division in May 2011 after serving as Executive Editor of the Random House Publishing Group.

Susan Halligan has left the NYPL, where she was Director of Marketing. She may be reached at 212-228-8350, orshalligan@nyc.rr.com.

Bloomsbury USA COO Peter DeGiglio is leaving the company after 6 years and will be succeeded by Robert Marsh, formerly CFO of Continuum. DeGiglio can be reached at pdegiglio@gmail.com

Rob Crawford will be leaving his position as Editor at the Overlook Press to work with author/historian Jon Meacham as researcher on his new biography of Thomas Jefferson. He will also be working on his own book, Brilliant Families, to be published by Counterpoint and can be reached at rcrawford7@gmail.com. Dan Crissman has joined Overlook as Editor, focusing on nonfiction. He was most recently an Assistant Editor at Hill & Wang. Overlook is celebrating its 40th year.

Executive Director of Marketing and Publicity Lottchen Shivers has left Abrams. She can be reached at lottchen.shivers@gmail.com.

Following Larry Kirshbaum’s departure for Amazon Publishing, LJK Literary agents, Susanna Einstein and Meg Thompson have announced Einstein Thompson Agency (ETA). Einstein and Thompson are Co-Directors and, in addition to keeping their own clients, the pair will also be handling the authors Kirshbaum brought.

Colin Dickerman will join The Penguin Press as VP and Executive Editor, moving from Rodale, where he has been VP and Publishing Director since 2008.

World Book Night has announced that the US is the first international partner to launch World Book Night in 2012 with the aim to give away 1 million books across the country. Carl Lennertz, VP, Retail Marketing at HarperCollins has been hired as Chief Executive to lead the US division of WBN.

Sally Dedecker has been named BEA’s new Director of Education, and in addition to overseeing the BEA Conference, she will also lead the BEA Conference Advisory Board.

Anne Boynton-Trigg joins Scholastic as VP, Export.  Edie Perkins, formerly, VP for Export, is appointed to the newly created position of VP, International Product Development.  Heidi Sachner is joining Perseus Distribution as Director of Client Services, replacing Sarah Coglianese. Sachner was formerly Associate Publisher, Sales and Marketing at Newmarket Press for nine years.

Denise Allen Cunningham has moved from Sterling Publishers to Readers Digest, where she is Director, Human Resources.

Steve Kleinedler has been named Executive Editor of Houghton Mifflin Harcourt’s reference group in the Trade & Reference division. He was previously Supervising Editor.

The Waxman Agency’s Holly Root is relocating to Los Angeles. She will open a west coast office for the agency, and will continue to develop her client list as well as expand the agency’s network of TV and film contacts.

Alexis Welby will join Putnam as Director of Publicity and Jynne Martin has been named Director of Publicity for Riverhead, as part of “a new strategic publicity structure that focuses on the editorial strengths of each imprint” and creates two separate publicity teams. Welby was most recently at S&S, and Martin at Random House. Both report to Executive Director of Publicity Marilyn Ducksworth. Mih-Ho Cha will remain Senior Publicity Director for both imprints, while Michael Barson will move to Senior Publicity Executive for Putnam. Co-Director of Publicity for Putnam and Riverhead Stephanie Sorensen is leaving to pursue a graduate degree.

Joy Aquilino has joined Sixth & Spring Books as Editorial Director. Previously she was Executive Editor of Watson-Guptill/Potter Craft, an imprint of Crown.

Laura Tisdel will join Reagan Arthur Books/Little, Brown as an Editor, effective mid-October. She was previously an Associate Editor at Viking.

Robert Podrasky has joined AudioGo, which merged with Audio Bookshelf last month, as Senior Acquisitions Editor.  He was previously Senior Manager of Domestic Rights at St. Martin’s. Read More »

Flash-Sale Models and Publishers’ Place in the Changing Landscape of Online Retail

[This is an excerpt of an article, Not So Fast: Flash-Sale Models and Publishers’ Place in the Changing Landscape of Online Retail, which was published in the September issue of Publishing Trends. To receive our newsletter in full, find out how to purchase a subscription here.]


Since Publishing Trends last covered them in December 2010, flash-sales have exploded not only beyond the confines of their original fashion “sample” focus, but in number and variety of approach. Growth in the number of publishers doing business with flash-sale sites has been equally dramatic; any new retail outlet for print books is hardly an opportunity to miss, after all. But recent uncertainty about the sustainability of the current flash-sale model, along with changes to that model already taking place raise the question of exactly what kind of success publishers should be looking for from the flash-sale channel.

Both flash-account buyers and publishers’ sales departments with whom we spoke emphasized the enormous speed with which the flash-sale boom has taken place. According to the New York Times, overall visits to flash-sale sites this July were double what they were in July 2010. Inc. magazine recently reported that Ideeli.com is the fastest-growing private company of 2011, and as with everything else, Amazon has gotten in on the game—though its flash-site, MYHABIT, (ironically?) hasn’t featured books, and, according to a spokesperson there, has no clear plans to do so.

Although all the publishers we spoke to emphasized that flash-sales remain a “tiny” part of overall special sales, they also  offered uniformly optimistic outlooks on their experiences with the channel: HarperCollins has increased from dealing with one site last year to six as of September 2011—with plans in the works to grow this number before the end of this year. Abrams quadrupled sales in 2011 to date against 2010 full-year, and has doubled the number of sites with whom it does business within the last 12 months. Random House reports success for all title categories, though their 2011 growth is only just above 10%.

Flash vendors seem equally pleased with publishers’ involvement. Amanda Chajes, senior buyer for Homesav.com, said that while they used to have to seek out willing publishers, publishers both domestic and international are now initiating discussions. And whereas the site initially did deals only with smaller publishers, it has recently added major houses to its roster as well. The growing market still rests largely on high-end illustrated/coffee table titles (a fact that elicited the hilariously existential question from Chajes, “We [are] dedicated to interior design and have therefore naturally gravitated toward coffee-table books … for what is a coffee table without its artifacts?”). Accordingly, growth reports were especially dramatic from illustrated publishers (e.g., Abrams’ quadrupling mentioned above). Jaime Ariza, VP, Special Sales at Macmillan, says that across the four sites with whom they currently do business, 90% of sales have been children’s, especially from the Priddy Books imprint. Children’s is also a strong category for HarperCollins, which has seen an especially large demand for titles that are “classic [or] nostalgic.” Children’s also stands out among “all the categories” with which Random House has seen success, and Random House and HarperCollins both report cookbooks as being strong sellers.

The draw of a flash-sale is usually discussed—and marketed—as being the draw of a discount. Some publishers certainly pointed to the price-appeal: “Since the savvy shopper enjoys a bargain, we foresee this becoming a more popular and widespread way to shop,” reasoned Pam Roman, VP, Special Sales, at Random House.  But some are starting to question whether the lure of a bargain—even in a race against the clock—is the main reason people shop flash-sales. And even if it is, is it possible to attract enough shoppers to make for a profitable retail business?

Muhammad Ali? George Foreman? Who are this month’s heavyweights in the e-reader market?

This past month in the e-reader market, Amazon has already set itself ahead of the pack with the launch of its HTML5 cloud-based e-reader system in response to Apple’s new in-app subscription rules. While the Kindle Cloud Reader definitely wags its finger at Apple, asserting Amazon’s refusal to give Apple 30% of its revenue, many are speculating the company that the Cloud Reader really hurts is Barnes & Noble, as Nook users can now buy and use Kindle applications through the Nook Color’s web browser. Barnes & Noble was also the subject of scorn this month when the HP TouchPad price was reduced to a mere $99 and Barnes & Noble found itself selling out almost immediately, notifying dissatisfied customers that they would not be receiving their tablet.

Still, the Nook Touch continues to garner good reviews along with the Kobo, while speculation about the Kindle tablet only grows stronger. Many are advising/predicting that Amazon price its tablet low, learning from the TouchPad, in order to offer a smart alternative to the iPad. Other tablets are also set to hit the market, including one by Samsung and one by Research In Motion, but, even with 2 new Sony tablets on the way (with a partnership with Pottermore on its side), everyone is waiting with bated breath to see what the Kindle has in store.

So who wins this round? Check out some quotes and decide for yourself:

“Bookeen’s latest iteration of its Cybook Opus puts a little spit and polish on the original, which was one of the skinniest and lightest e-readers available. At 5.3 ounces, the new Opus retains the featherweight crown, but the current Sony Reader Pocket Edition almost matches it at 5.5 ounces—and that model offers an easier-to-navigate touchscreen. On top of that, the Opus’s $190 price remains steeper than most (though competitive with Sony).”

— Yardena  Arar, PC World (8/5/2011)


“There are a slew of tablets looking to match Apple’s success with the iPad, such as Samsung’s tablets and the Playbook by Research In Motion. And Sony is slated to release two powerful competitors this year. But none of these companies offer Amazon’s extensive library of digital content. The convergence of its Cloud Drive and video streaming capabilities comparable to Netflix could really make this tablet valuable. Theoretically for the price of an iPad, one could have an Amazon tablet and unlimited access to a library similar to that of Netflix.”

—  Justin Dove, Seekingalpha.com (8/5/2011)


“If you’re shopping for a new e-book reader, there’s another contender in addition to Kindles and Nooks: The new Kobo eReader Touch Edition is a solid effort, and the best to come from the company. The Touch did well in our lab testing, where we check readability, touch-responsiveness, navigation, and file support, among other features. It’s also the lightest in its category at 6.6 ounces, and has the largest maximum type size, making it a good bet for readers with eyesight difficulties.”

— Consumer Reports (8/12/2011)


“The TouchPad has a mighty fine Kindle app, but at only $99 it’s cheaper than even the Wi-Fi only Kindle (at $140), and it does a lot more. Sure, the screen may not be as easy on the eyes as E-ink, but you can read it in the dark, so there’s that.”

— Brent Rose, Gizmodo (8/22/2011)


“Barnes & Noble managed to one-up Amazon with its latest reader, offering up a device with a faster processor, quicker refresh rate, and smaller footprint than the latest Kindle. The latter is due, in part, to the company’s adoption of infrared touchscreen technology, which lets you flip through pages with a swipe of a finger. Add in social network sharing functionality and expandable memory, and you’ve got a killer devoted e-reader.”

— Brian Heater, Engadget.com (8/3/2011)


“After HP (rightly) nuked webOS, HP’s TouchPad tablet suddenly started selling like hotcakes because they were heavily marked down to $100. And that shows how to compete with the iPad: price.

And who wants to be a tablet player and is very good at competing on price? Amazon.

Clearly, no one is able to build a tablet that’s as good as the iPad and price-competitive. But, clearly, there is still a huge market for a cheap, okay tablet.”

— Pascal-Emmanuel Gobry, Business Insider (8/23/2011)

 

“What accounts for the higher price [of the new Sony e-reader]? Not the features of the e-reader, which include a touchscreen, wifi and, as Mike Cane points out, a stylus. (That brings to mind Steve Jobs’s 2010 comment: ‘If you see a stylus, they blew it.’)”

— Laura Hazard Owen, paidContent.org (8/29/2011)

 

“The bottom line: A year from now, ‘Amazon’ will be synonymous with ‘Android’ on tablets, a strong second to Apple’s iPad. If you haven’t yet contemplated how Apple-Amazon tablet domination will change your product strategy, now is the time to plan and act.”

— Sarah Rotman Epps, Forrester Research (8/29/2011)

 

“Sony isn’t giving up. Although sales of its dedicated e-readers have lagged, today the company announced the launch of its first two Sony Tablet devices. The Android-powered Sony Tablet S is expected to be in stores by mid-September with prices starting at $499 and the Sony Tablet P will be out later this year.”

Publishers Weekly (8/31/11)